Are You A Leader?

Each year I talk with hundreds of people just like you as I travel around our great country. Our best clients are those companies that have strong leaders in the distribution and logistics departments.

Carrier Service Standards: Whatssup?

Have you ever wondered about the logic behind carrier service standards? At times distribution managers scratching their heads at what seems to be irrational standard setting by the carriers.

Dear Santa

Dear Santa, It’s hard to believe that another year has passed. It hasn’t been an easy year…

Is The Residential Surcharge Justified?

A frequently question asked of me by companies shipping parcels is, “Why do parcel carriers charge more for residential deliveries?” The standard reason they have been given in the past is, “Because it costs more!” But does it?